Fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
Payments
Shipping and Delivery
INTELLECTUAL PROPERTY
YOUR FEEDBACK TO US
LINKS TO OTHER WEBSITES
TERMINATION
to evade an investigation;
you have open or pending Orders or Payment Transactions; or
if you owe money to Smile or a Merchant due to your use of the Service.
LIMITATION OF LIABILITY
“AS IS” AND “AS AVAILABLE” DISCLAIMER
FORCE MAJEURE
GOVERNING LAW
SEVERABILITY AND WAIVER
Severability
Waiver
TRANSLATION INTERPRETATION
CHANGES TO THESE TERMS AND CONDITIONS
CONTACT US
Introduction
On the Websites.
In email, text, and other electronic messages between you and the Websites.
Through mobile and desktop applications you download from the Websites, which provide dedicated non-browser-based interaction between you and the Websites.
through our Products used or accessed by us or our Product users.
information collected by us offline or through any other means not described in this policy;
information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Websites or Products; or
Any third-party websites, products, or services (including those of Product users and their vendors) even if they link to our Websites or Products, and we encourage you to review the applicable privacy policy of those third parties to learn how your information will be collected and used.
Information We Collect About You and How We Collect It
By which you may be personally identified, such as name, postal address, e-mail address, telephone number (“Personal Information”);
About your internet connection, the equipment you use to access our Websites or Products, and usage details.
Directly from you when you provide it to us.
Automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
Information that you provide by filling in forms on our Websites or provided by our Product users. This includes information provided at the time of registering to use our Websites or Product user’s merchandise, subscribing to our Products, or requesting further Products. We may also ask you for information when you report a problem with our Websites or Products, including, without limitation:
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys for research purposes.
Details of transactions you carry out through our Websites or Products and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites or Products.
Your search queries on the Websites.
Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Websites according to your individual interests.
Speed up your searches.
Recognize you when you return to our Websites.
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of the Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Children Under the Age of 13
How We Use Your Information
To present our Websites and its contents to you.
To provide you with information or Products that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
To notify you about changes to our Websites or any Products we offer or provide though it.
To allow you to participate in interactive features on our Websites.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Disclosure of Your Information
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Company about our Websites and Product users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
Data Security
Changes to Our Privacy Policy
Contact Information
Accessibility Statement
Measures to Support Accessibility
Incorporate accessibility considerations into our digital resource design process.
Ensures accessibility is part of our continuous improvement process.
Follow reasonable technical practices for digital accessibility.
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PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that
helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a
purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide
you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your
ontinued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – Smile POS
Our store is hosted on Smile POS, LLC. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Smile POS’ data storage, databases and the general Smile POS application. They store your data on a secure server behind a firewall.
Payment:
Smile POS stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]
